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Never Miss A Single Inquiry

CONNECT INSTANTLY. RESPOND EFFORTLESSLY.

Introducing INNboxTM Powered by INNsight, your ultimate hospitality messaging solution!

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Robert Fox

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Darcel Ballentine

May I request late check-out?

Fast, Reliable & Secure Hotel Messenger

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Taras Oliinyk

What time does breakfast start? And where is it served?

10+ OTA Channels -> 1 INNboxTM 1,000+ Hotels 24/7 Guest Messaging Made Easy AI Chat Bot
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STREAMLINED GUEST MESSAGING FOR MODERN HOSPITALITY

Morden Design

Modern Design

Crafted for today’s dynamic hotel workflows — clean, fast, and intuitive for every user.

Real-Time Communication

Real-Time Communication

Respond instantly with AI-powered chat, reducing wait times and increasing satisfaction.

Multi-Channel Integration & Management

Multi-Channel Integration & Management

Unify guest messages from OTAs, direct bookings, and in-room chat — all in one place

Enhanced Guest Experience

Enhanced Guest Experience

Deliver consistent, timely service without switching platforms or missing a single message.

Simplify hotel communication — one tool for every message.

Communication Section

ONE INNboxTM. EVERY GUEST. EVERY MESSAGE.

Say goodbye to platform-hopping—INNboxTM unifies all guest communications, helping your team deliver seamless support from pre-arrival to post-stay.

  • Check Streamlined view of all guest messages in one place.
  • Check Empower your team to respond quickly and consistently across the guest journey.
  • Check AI-powered chat that handles questions, allowing your staff to focus on delivering service.
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Transform Your Guest Communication with a Powerful, Unified Platform.

Our upcoming suite of features is built to empower your hotel team and delight your guests.

Centralized Messaging Dashboard

Centralized Messaging Dashboard

Handle conversations from all major OTAs, your direct booking engine, and SMS from one clean interface. No more logging in and out of different systems.

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Instant Guest Engagement

Instant Guest Engagement

Respond to guest inquiries the moment they arrive. Real-time conversations build trust and improve satisfaction from the very first touchpoint.

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Smart PMS Integration

Smart PMS Integration

INNboxTM will automatically fetch guest details from your PMS, providing your team with immediate context for quick, personalized, and accurate replies.

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Intelligent Alerts

Intelligent Alerts

Never miss a message, even when you're away from the desk. Smart notifications ensure new inquiries are always seen and handled promptly.

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EVERY MESSAGE. EVERY GUEST. ONE INNboxTM.

By simplifying communication, INNboxTM allows your team to focus on what matters most: creating unforgettable guest experiences. Faster replies and seamless conversations lead to happier guests, better reviews, and increased loyalty.

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Yosemite Westgate Lodge Stage Coach Lodge Yosemite Southgate Hotel and Suites Buck Meadows Lodge Inn at Sugar Pine Ranch Holiday Inn Express & Suites Comfort Inn & Suites Hotel Wilmington